}

TUESDAY, AUGUST 27, 2019

9 AM – 10:15 AM

SALON 10

Housing Counselors’ Management Systems – They are A-Changing

Housing counselors are experiencing significant changes regarding Client Management Systems (CMS). Fannie Mae will be retiring Home Counselor Online™ in 2019, and NeighborWorks has similarly announced a wind down of CounselorMax. Both are converting to a new application for tracking client data and outcomes. Learn about the industry-wide collaboration involved in the development of the new LaunchPad system. In this session, the presenters are identifying and discussing other HUD-approved client management systems that are currently available.

Moderator & Presenters

Michael Chaney

Michael Chaney

Technical Advisor
Florida Housing Coalition

Kim Drayton

Kim Drayton

Training Facilitator
Launchpad Collaborative

DeAnna OFlaherty

DeAnna OFlaherty

Community Outreach Manager
St. Johns Housing Partnership